The Chiropractic Doctors, chiropractor in Grand Rapids, MI

Welcome to The Chiropractic Doctors

New Patient Information | Grand Rapids, MI

Everything included: complete evaluation, exam and x-ray review, and a personalized care plan with no hidden fees. Your first visit at The Chiropractic Doctors in Grand Rapids starts at just $47.

New patients welcomeInsurance acceptedSame-week appointments

Claim Your New Patient Special

$47

Complimentary Consultation

Available for new patients only. We will confirm within 1 business hour.

No obligation. Se habla espanol.

Dr. Matthew Phinney, DC

Dr. Matthew Phinney

Palmer College · Founder

Dr. Drew Bailey, DC

Dr. Drew Bailey

Logan University

AP

Dr. Alec Papes

Grand Rapids Magazine Featured

Your $47 New Patient Visit

What's Included in Your $47 Visit

New patient special: $47. Everything you need to understand your condition and start a care plan, no surprises.

Complete Health History Review

A thorough discussion of your symptoms, medical history, lifestyle, and goals with your doctor.

Full Spinal Examination

Posture analysis, range of motion testing, neurological checks, and orthopedic evaluation.

Digital X-Rays

In-house digital imaging if clinically indicated, reviewed the same day by your doctor.

Personalized Care Plan

A clear treatment plan from Dr. Phinney or Dr. Papes built around your specific findings and goals.

Step by Step

Your First Visit -- What to Expect

Most new patient visits take 45 to 60 minutes. Here is exactly what happens during your appointment at our Cascade-area office.

01
~5 min

Arrive and Check In

Our front desk team will greet you, confirm your paperwork, and get you settled in our newly renovated facility on 28th Street SE.

02
~15 min

Health History and Consultation

Your doctor reviews your symptoms, health history, lifestyle, and goals. This is a real conversation, not a rushed checklist.

03
~15 min

Physical Examination

Posture analysis, range of motion testing, neurological checks, and orthopedic evaluation to identify the source of your problem.

04
~10 min

X-Rays if Needed

In-house digital x-rays, low-dose and reviewed the same day. Only taken when clinically indicated for your condition.

05
~10 min

Care Plan Review

Dr. Phinney or Dr. Papes explains your findings, answers every question, and walks you through your recommended treatment plan.

Want your first visit to start on time? Complete your new patient paperwork before you arrive.

Coverage and Cost

Insurance and Payment

We accept most major insurance plans including Blue Cross Blue Shield, Aetna, United Healthcare, Cigna, Priority Health, and Medicare. We also offer affordable self-pay options and accept CareCredit financing for patients without chiropractic coverage.

Not sure if your plan covers chiropractic care? Call us at (616) 432-3103 with your insurance card handy. Our office managers will verify your benefits before your first visit so there are no surprises.

Blue Cross Blue ShieldAetnaUnited HealthcareCignaPriority HealthMedicareCareCredit

Real Patients, Real Words

What New Patients Are Saying

★★★★★

“They were very quick to get me an appointment while I was experiencing pain and worked with me to determine the path that I was most comfortable with. The office is clean and everyone was friendly and accommodating. I will return and will recommend them.”

Julie Ford, Google Review

★★★★★

“The office staff is friendly and efficient. We have needed to reschedule several appointments which was easily handled with smiles. The docs are friendly with staff and patients. I have confidence with the treatment plan which was explained thoroughly and honestly.”

Karen Felty, Google Review

★★★★★

“These guys are not only very good at what they do but they also greet you at every visit as if you were a long time friend that just came to town to visit them. They are very accommodating and genuinely attentive to you as a person.”

Prentice Carter, Google Review

Common Questions

New Patient FAQ

Do I need a referral to see a chiropractor?

No. Chiropractors are primary care providers in Michigan, so you do not need a referral from another doctor. You can call our office at (616) 432-3103 and schedule your first appointment directly.

Will my insurance cover chiropractic care?

Most major insurance plans include chiropractic benefits, including Blue Cross Blue Shield, Aetna, United Healthcare, Priority Health, and Medicare. Coverage varies by plan and deductible. Call (616) 432-3103 with your insurance card handy and our team will verify your specific benefits before your visit.

How long will my first appointment take?

Plan for about 45 to 60 minutes. That includes your health history review, a full physical examination, digital x-rays if clinically indicated, and a one-on-one discussion of your findings and care plan with Dr. Phinney or Dr. Papes.

Is chiropractic care safe?

Yes. Chiropractic adjustments are non-invasive and drug-free. Our doctors use a range of techniques including the Thompson Drop Table method, which is a gentle, low-force approach. With over 35 years of combined experience, The Chiropractic Doctors in Grand Rapids have safely treated thousands of patients of all ages.

What should I bring to my first visit?

Bring your insurance card, a photo ID, and any recent imaging or medical records related to your condition. If you have a referral from another provider, bring that as well. You can also arrive 10 minutes early to fill out intake paperwork in our lobby.

Ready to Start Feeling Better?

Your $47 consultation is waiting.

Three doctors, 35+ years of experience, and 474 Google reviews. Grand Rapids' most documented chiropractic practice is ready to help.

5747 28th Street Southeast, Grand Rapids, MI 49546

Mon 8:00am-6:00pm · Tue 8:00am-3:00pm · Wed 8:00am-6:00pm · Thu 8:00am-6:00pm · Fri 8:00am-11:00am